About Heat Exchange and Transfer, Inc.
Founded in 1968 with a primary focus on designing and manufacturing custom, made-to-order heat transfer systems, HEAT EXCHANGE AND TRANSFER, INC. has maintained all operations in one location in Carnegie, Pennsylvania, a suburb of Pittsburgh. For over 50 years, we have been the experts in industrial process temperature control equipment, and our safe-by-design practices have established our brand of systems that deliver Safe Reliable Performance.
Since our founding, we have been dedicated to providing the best solution for your process temperature control needs. Our dedicated sales, engineering, and aftermarket teams have the experience and knowledge to help guide you to this solution, whether that is a permanent installation of a new pre-engineered or custom system, a temporary lease of one of our diverse fleet of rental systems, or aftermarket support directly in the field at your facility. Our goal is to keep your process running safely and smoothly and to help you avoid downtime.
To improve the well-being of our customers, employees, and business partners by using our knowledge and expertise to provide Solutions-Based Temperature Control Products and Services to the Process Industries.
Our Core Values
We will watch out for each other’s safety. The only thing more important than our customer is their safety.
We will respect each other, trust each other, support each other, be honest with each other, listen to each other, acknowledge each other, and be kind to each other. We will responsibly raise issues and welcome feedback from each other. We will be ethical and honest. We will say what we mean. We will keep our commitments. Our actions will match our words.
We will guard and conserve the resources of our company, our customers, and our community with the same care as we would our own personal resources.
We will exceed our customer’s expectations with a “Can‐Do” attitude toward customer service. We continue to look for new ways that help us better serve our customers and business partners’ needs. We are flexible and accommodating to our customers’ requirements.
We support our customers’ needs and systems for the lifetime of their HEAT equipment and offer a variety of aftermarket and maintenance services to keep all temperature control systems running like new.
We’re dedicated to our customers’ success. Our personal approach keeps customers returning, and we strive to meet their every expectation.
HEAT SYSTEMS DELIVER OUR BRAND PROMISE
Safety is at the core of our company identity. The first of our company’s Core Values, every decision we make when we build equipment for an industrial process is made with our customers’ safety in mind.
We strive to promote the safe operation of all thermal fluid systems in the market and to educate industries about the proper maintenance and upkeep of all thermal fluid systems. Every system HEAT fabricates goes through a rigorous quality control test before it leaves our doors, and we believe in providing our customers whatever training and tools they need to maintain their equipment and keep it operating safely.
We know that downtime is extremely costly. Our systems are built with the highest quality, brand-name components and are designed to meet exacting industrial codes and standards, ensuring that they will keep running reliably for decades of service.
Should problems arise, we will do everything we can to get your process back up and running as soon as possible.
We know that our customers have exacting requirements for maintaining precise temperatures in their applications because the quality of their product depends on it.
Our quality control process ensures that our equipment will perform exactly how you need it to, and that every care is taken to deliver you a system that will integrate seamlessly into your process and keep it running.
Contact Our Experts
Our expert sales engineers can help you find the right custom temperature control equipment for your application.
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